rg7775 Privacy Policy — How We Protect Your Personal Data
rg7775 is committed to protecting your personal information in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012). This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights as a data subject under Philippine law.
Your Privacy at rg7775
Six foundational principles that govern how rg7775 handles your personal data every single day.
Data Privacy Act Compliance
rg7775 processes all personal data in compliance with Republic Act No. 10173, the Philippine Data Privacy Act. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer (DPO) responsible for ensuring ongoing compliance with all applicable privacy laws and regulations.
Purpose Limitation
rg7775 collects your personal information only for specific, legitimate purposes: account creation, identity verification, transaction processing, regulatory compliance, and customer support. We do not collect data beyond what is necessary for these purposes, and we do not sell or rent your personal data to third parties.
Security Safeguards
Your data is protected using industry-standard security measures: 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting staff access to personal data, regular security audits, and compliance with PAGCOR cybersecurity requirements.
Retention Limits
Personal data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by Philippine law. Account and transaction records are kept for seven (7) years from account closure as mandated by PAGCOR and Anti-Money Laundering Council regulations. Data no longer required is securely deleted.
Your Data Rights
Under the Data Privacy Act, you have the right to access your personal data, request corrections to inaccurate information, object to certain processing activities, request erasure of your data after account closure, and lodge a complaint with the National Privacy Commission if you believe your rights have been violated.
No Data Sales
rg7775 does not sell, rent, or trade your personal information to marketing companies, data brokers, or any other third parties for their commercial purposes. Data is shared only with essential service providers (payment processors, KYC verification services) and regulatory authorities as required by law.
Contents
- Introduction
- Data Controller
- Data We Collect
- How We Use Your Data
- Legal Basis
- Data Sharing
- Data Security
- Data Retention
- Your Rights
- Cookies
- Children's Privacy
- Changes to Policy
- Contact DPO
01 JANUARY 2026
01 Introduction
This Privacy Policy describes the personal data processing practices of rg7775 ("we," "us," "our"), the operator of the online gaming platform accessible at rg7775.cam. This Policy applies to all personal information collected through the Platform, including information collected during account registration, identity verification, transaction processing, gameplay, customer support interactions, and marketing communications.
rg7775 operates as a PAGCOR-licensed online gaming platform and is subject to the privacy and data protection obligations mandated by Philippine law, specifically:
- Republic Act No. 10173 — Data Privacy Act of 2012
- National Privacy Commission regulations and issuances
- PAGCOR regulatory requirements for licensee data protection
- Republic Act No. 9160 (as amended) — Anti-Money Laundering Act (AMLA)
By registering an account on rg7775 or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not register or use the Platform.
02 Data Controller
For the purposes of the Data Privacy Act of 2012, rg7775 is the data controller responsible for the processing of your personal information. rg7775 determines the purposes and means of processing personal data collected through the Platform.
rg7775 has designated a Data Protection Officer (DPO) responsible for overseeing data protection strategy and compliance with the Data Privacy Act. The DPO serves as the primary point of contact for data subjects wishing to exercise their privacy rights and for the National Privacy Commission in relation to any data protection matters.
Data Protection Officer Contact: You may contact the rg7775 Data Protection Officer by email at [email protected] or via the contact methods listed in Section 13 of this Policy.
03 Personal Data We Collect
rg7775 collects several categories of personal information necessary to operate your account, comply with regulatory obligations, and provide the services you have requested. The categories of personal data we collect include:
3.1 Account Registration Data
When you create an rg7775 account, we collect:
- Full legal name (as it appears on your government-issued ID)
- Date of birth (to verify 21+ age requirement)
- Email address
- Mobile phone number (Philippine mobile number required)
- Username and password (passwords are stored in encrypted, hashed format)
- Residential address
3.2 Identity Verification (KYC) Data
To comply with PAGCOR and AMLA requirements, we collect:
- Copies of government-issued photo identification (Passport, Driver's License, UMID, PhilSys ID)
- Proof of address documents (utility bills, bank statements, government correspondence)
- Selfie photograph holding your ID (for identity verification)
- Source of funds documentation (where required for high-value transactions)
3.3 Transaction and Financial Data
- Deposit and withdrawal transaction history
- GCash, PayMaya, or bank account details used for deposits and withdrawals (names must match registered account name)
- Payment provider transaction IDs and timestamps
- Bonus claims, wagering activity, and promotional participation records
3.4 Gaming Activity Data
- Game sessions, including games played, bets placed, and outcomes
- Win/loss records
- Responsible gaming tool usage (deposit limits, session reminders, self-exclusion)
- Gameplay patterns used for responsible gaming monitoring and fraud detection
3.5 Technical and Device Data
- IP address and approximate geolocation (to verify Philippine location)
- Device type, operating system, and browser information
- Login timestamps and session durations
- Cookies and similar tracking technologies (see Section 10)
3.6 Communication Records
- Customer support interactions (live chat transcripts, email correspondence)
- Marketing communication preferences and opt-in/opt-out status
- Survey responses and feedback submissions
04 How We Use Your Personal Data
rg7775 processes your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and manage your rg7775 account; authenticate your login sessions; and enable access to platform features. |
| Identity Verification | To verify your identity, confirm you meet the 21+ age requirement, and comply with PAGCOR Know Your Customer (KYC) obligations. |
| Transaction Processing | To process deposits, withdrawals, and in-game transactions; reconcile payment provider records; and maintain accurate financial records. |
| Fraud Prevention | To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions. |
| Regulatory Compliance | To meet obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, and other applicable Philippine laws including mandatory transaction reporting to the AMLC. |
| Customer Support | To respond to your inquiries, resolve disputes, process complaints, and maintain records of support interactions for quality assurance. |
| Responsible Gaming | To monitor gameplay patterns for indicators of problem gambling, apply responsible gaming tools, and contact players who may need support resources. |
| Marketing | To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent. You may opt out at any time. |
| Platform Improvement | To analyze aggregated, anonymized usage data to improve platform performance, game selection, user experience, and security systems. |
05 Legal Basis for Processing
Under the Data Privacy Act of 2012, rg7775 processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to create and operate your account, process transactions, and fulfill the services you have requested under our Terms & Conditions.
- Legal Obligation: Processing required to comply with Philippine laws, including PAGCOR licensing conditions, Anti-Money Laundering Act obligations, and Data Privacy Act requirements.
- Legitimate Interests: Processing carried out to protect the security and integrity of the Platform, prevent fraud, and maintain fair gaming — balanced against your rights and interests as a data subject.
- Consent: Processing for direct marketing communications, optional analytics participation, and any other processing activity for which we have explicitly requested and received your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
06 Data Sharing and Disclosure
rg7775 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances:
6.1 Essential Service Providers
rg7775 engages third-party service providers who process personal data on our behalf under written data processing agreements that bind them to strict confidentiality and security obligations. These include:
- Payment processors: GCash (GXI), PayMaya (Maya Bank), BPI, BDO, and Metrobank — for deposit and withdrawal transaction processing
- KYC verification services: Third-party identity verification providers used to authenticate government-issued IDs and perform liveness checks
- Game content providers: Licensed game software providers (e.g., Evolution Gaming) who may receive anonymized session identifiers necessary to operate live casino and RNG game systems
- Cloud infrastructure providers: Data hosting and cloud service providers operating the technical infrastructure on which rg7775 runs, bound by data processing agreements
- Customer support platforms: Live chat and support ticket system providers used to manage customer service interactions
6.2 Regulatory and Law Enforcement Authorities
rg7775 will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by Philippine law. This includes mandatory suspicious transaction reporting to the Anti-Money Laundering Council (AMLC), disclosure to PAGCOR during regulatory inspections or investigations, and compliance with valid court orders or legal process.
6.3 Business Transfers
In the event that rg7775 undergoes a merger, acquisition, restructuring, or sale of assets, personal data held by rg7775 may be transferred to the successor entity as part of that transaction. Members will be notified of any such transfer and any material changes to data processing practices that result from it, with reasonable advance notice provided.
Cross-Border Transfers: Where personal data is transferred outside the Philippines (e.g., to cloud infrastructure providers or KYC services with overseas operations), rg7775 ensures that appropriate safeguards are in place consistent with NPC guidelines for cross-border data transfers, including contractual obligations that provide equivalent data protection standards.
07 Data Security
rg7775 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, destruction, or accidental loss. Our security measures include:
- Encryption in transit: All data transmitted between your device and rg7775 servers is encrypted using TLS 1.2 or higher (256-bit SSL)
- Encryption at rest: Sensitive personal data, including identity documents and financial records, is encrypted in storage using AES-256 encryption
- Password security: Account passwords are hashed using industry-standard algorithms. rg7775 never stores passwords in plain text
- Access controls: Personal data access is restricted to rg7775 staff on a strict need-to-know basis, with role-based access controls and comprehensive access logging
- Security monitoring: Continuous monitoring for unauthorized access attempts, unusual account activity, and potential security incidents
- Regular audits: Periodic security assessments and penetration testing by qualified cybersecurity professionals
- Staff training: Regular data protection and cybersecurity training for all staff with access to personal data
In the event of a personal data breach that poses a risk to your rights and freedoms, rg7775 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects as required by the Data Privacy Act and NPC breach notification regulations.
Your Role in Security: rg7775's security measures protect your data on our end. You also play an important role: use a strong, unique password for your rg7775 account, enable two-factor authentication if offered, never share your login credentials, and contact support immediately at [email protected] if you suspect unauthorized access to your account.
08 Data Retention
rg7775 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account and KYC records | 7 years from account closure | PAGCOR licensing / AMLA |
| Transaction records | 7 years from transaction date | AMLA / tax obligations |
| Gaming activity logs | 5 years from account closure | PAGCOR regulatory requirement |
| Customer support records | 3 years from last interaction | Legitimate interests |
| Marketing consent records | Until withdrawn + 3 years | Data Privacy Act compliance |
| Security and access logs | 2 years from creation | Fraud prevention / security |
When the retention period for a category of personal data expires, rg7775 will securely delete or anonymize that data in a manner that prevents its reconstruction. Where data has been anonymized, it may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data under the Data Privacy Act.
09 Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rg7775:
- Right to be Informed: You have the right to know what personal data rg7775 holds about you, the purposes for which it is processed, and how long it will be retained.
- Right to Access: You may request a copy of the personal data rg7775 holds about you. Requests will be responded to within thirty (30) days of receipt.
- Right to Correction: If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. Some corrections (e.g., name changes) will require supporting documentary evidence.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that data subject to AMLA or PAGCOR retention requirements cannot be deleted before the mandated retention period expires.
- Right to Restriction: You may request that rg7775 restrict the processing of your personal data in certain circumstances — for example, while a correction request is being assessed.
- Right to Object: You have the right to object to processing based on legitimate interests, including direct marketing. If you object to marketing, we will stop processing your data for that purpose immediately.
- Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format, to the extent technically practicable.
- Right to Lodge a Complaint: If you believe rg7775 has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission at [email protected] or through the NPC's official complaint channels.
To exercise any of your data subject rights, please contact the rg7775 Data Protection Officer using the contact information in Section 13. We will respond to all verified requests within the timeframes required by the Data Privacy Act. We may need to verify your identity before processing your request.
10 Cookies and Tracking Technologies
rg7775 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use are:
- Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without preventing the Platform from working.
- Functional Cookies: Remember your preferences such as language settings, display options, and last-visited game categories to improve your experience across sessions.
- Analytics Cookies: Collect anonymized, aggregated data about how members use the Platform — which games are most popular, how long sessions last, and which features are most used. This data helps us improve the Platform experience.
- Security and Fraud Prevention Cookies: Help rg7775 detect unusual account activity, identify multiple accounts from the same device, and flag potentially fraudulent behavior. These operate in the background without affecting your experience.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using rg7775, but may affect some personalization features. Essential cookies cannot be disabled while using the Platform. rg7775 does not use advertising or third-party behavioral tracking cookies.
11 Children's Privacy
rg7775 is strictly an adult-only platform. We do not knowingly collect personal data from persons under 21 years of age. The 21+ minimum age requirement is a legal obligation under PAGCOR regulations for casino-style online gaming in the Philippines, and it is enforced during the account registration and KYC verification process.
If rg7775 discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated personal data will be deleted within a reasonable period consistent with our security procedures, and any funds deposited will be returned to the source payment method following a brief investigation. If you believe that a person under 21 has registered an account on rg7775, please contact us immediately at the address in Section 13.
Age Restriction Reminder: rg7775 is intended for persons aged 21 and above only. This restriction exists to protect young people from the potential harms associated with gambling. We take this obligation seriously and enforce it at every stage of the account lifecycle.
12 Changes to This Privacy Policy
rg7775 may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. When we make material changes — those that significantly affect your rights or how we process your personal data — we will notify you by email to the address registered on your account and/or by a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the current version took effect. We encourage you to review this Policy periodically. Continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.
For minor changes that do not materially affect your rights — such as formatting corrections or clarifications that do not change the substance of our data practices — we may update this Policy without prior notice, but the "Last Updated" date will always be revised accordingly.
13 Contact Our Data Protection Officer
If you have questions about this Privacy Policy, wish to exercise your data subject rights, want to report a suspected data breach, or have any concern about how rg7775 handles your personal data, please contact our Data Protection Officer through the following channels:
Data Protection Officer Email:
General Support Email:
Live Chat Support:
Available 24/7 via rg7775.cam (login required)
National Privacy Commission:
rg7775 aims to resolve all data privacy inquiries within thirty (30) days of receipt. For complex requests, we may request an extension of up to sixty (60) days, in which case we will notify you within the initial thirty-day period. All requests must include sufficient information to verify your identity as the data subject before we can process your request.
Your Data Is Safe at rg7775
PAGCOR-licensed, Data Privacy Act compliant, and built with Filipino players in mind. GCash deposits from ₱100, 500+ games, and 24/7 support. 21+ only.
21+ only. PAGCOR-regulated. Gambling involves financial risk. Please play responsibly.